If you are residing outside of Cuba and need to send some money to your friends or family in the country, Cubamax is one of the best services to trust. In 2025, Cubamax remains the answer to fast, safe, and reliable money transfer services for Cuban-Americans and anyone who has family and friends in Cuba.
In this comprehensive guide, we’re going to show you exactly how to transfer money using Cubamax, step-by-step. Whether you’re new to the service or need to familiarize yourself with changes in 2025, this article will guide you through a smooth transfer and cover potential pitfalls.
What is Cubamax?
Cubamax is an American company that provides services tailored to meet the needs of the Cuban community. Their services include:
- Money transfers
- Package shipping
- Flight bookings
- Phone top-ups (recargas)
Of all these services, money transfers are the most popular. Cubamax offers a variety of ways to make money transfers to Cuba and offers some of the lowest fees available.
Why Should One Use Cubamax to Send Money?
There are plenty of popular reasons why Cubamax, for instance:
- Safe and trusted service
- Fast delivery options
- Low transfer fees
- Multiple payment methods
- Good customer support
This website has made it to the present, and in 2025, it will have a more user-friendly website and mobile app to send money online!
Requirements to Use Cubamax
Before you begin transferring money with Cubamax, there are a few things you need to have:
- A valid email address
- A telephone number (preferably a number in the United States)
- Debit/credit card or U.S. bank account
- Full name and ID no. of the recipient
- The city or province of the order is to be made in Cuba
Using Cubamax for Sending Money (Step-by-Step Guide)
This is the complete process to send money with this website in 2025:
Go to the Cubamax Website
Visit: website
You can also use the Cubamax mobile app for iPhone or Android.
Create an Account
Click on “Sign Up” or “Register” and enter all of your:
- Name
- Phone number
- Password
A confirmation email will be sent to you to activate your account.
Log In to Your Account
Once you have registered, please log in below using your email and password.
Choose “Send Money.”
Once you’re in your account, from the menu, click on “Send Money”.
You’ll need to fill out:
- Recipient’s full name
- Recipient ID (Most times this is a national ID)
- City/province in Cuba
Select the Delivery Method
It offers multiple delivery methods:
- Local Cuban office cash pickup
- Bank account deposit
- Mobile wallet delivery (where available)
Pick the choice that suits your recipient the best.
Enter the Amount
Now, input the amount you’d like to send. You will see:
- The exchange rate
- Transfer fee
- Final amount that the recipient will take home
Make Payment
You can pay using:
- Debit or Credit card (Visa/MasterCard)
- U.S. Bank account (ACH)
- Digital wallets (if available)
Enter your payment information and finalise the purchase.
Receive Confirmation
After successful payment, you will receive:
- A confirmation email
- A transaction tracking number
- Estimated delivery time
Your recipient will also find out if you’ve entered their phone number or email address.
How Long Does It Take?
Transit time varies by how it is shipped:
| Method | Delivery Time |
| Cash Pickup | 1–3 business days |
| Bank Deposit | 2–4 business days |
| Mobile Wallet | Usually same day |
How Much Does Cubamax Charge (2025 Update)
For its part, is transparent and keeps its fees low. In most cases:
- Charges are $5 to $15, depending on the amount.
- You’ll get to see the cost before you click confirm.
The exchange rate is refreshed daily and is far superior to both banks and other services.
Is Cubamax Safe to Use?
Yes, it is reliable and safe. They use:
- SSL encryption
- Verified payments
- Data protection systems
They have a good reputation — they’ve been in business for over 20 years, especially among Cuban-American families.
Can I Use the Cubamax App?
Yes, it has an official app you can get from:
- Google Play Store (for Android)
- Apple App Store (for iPhone)
The app allows you to easily:
- Send money on the go
- Track transactions
- Get promotional offers
- Recharge phones (recargas)
Who can receive money in Cuba?
Your recipient must:
- Be 18+ years old
- Have a valid Cuban ID
- Live in a supported area
When you enter recipient info, Cubamax will display a list of cities and pickup locations.
Cubamax Customer Support
If you encounter any problems, call Cubamax:
- Phone: 1-800-210-4231
- Email: info@cubamax.com
- Live Chat: On their website
- Office Hours: M-F – 9:00 a.m. – 6:00 p.m. EST
They have support in both English and Spanish.
Extra Bonus: What else can Cubamax do for you?
In addition to remittances, That also provides:
- Shipping packages to Cuba
- Travel and flight booking support
- Recharges for ETECSA and Cubacel Top up phones in Cuba 🇸🇪 Receive a bonus for each top up*
- Remittance tracking and history
It’s a one-stop shop for Cuban families abroad.
Typical Errors And How You Can Avoid Them
| Problem | Solution |
| Wrong recipient info | Double-check before submitting |
| Payment not processing | Try another card or get help from support |
| Delays in delivery | Refer to national holidays or system maintenance |
| Didn’t receive confirmation | Check spam and/or contact customer care |
Advice on How to Take Advantage of 2025 with Cubamax
- Lower fees when possible with promo codes.
- Sign up for their email list to receive a discount offer.
- Own your transfers with the app.
- Retain receipts and tracking numbers in the event of complications.
- Never use 3rd party Cubamax agents – always use the official website/app.
Summary: Should You Use This Website?
Absolutely. It is one of the top choices as a safe, cost-effective, and easy-to-use option to send cash to Cuba. Whether they’re for $20 or $200, the process is simple, and your friends and family will get the help they need.
FAQs – Cubamax Money Transfers
Q1: What is the maximum I can send to transfer using Cubamax?
A: The limit depends on the destination country and the payment method, but in general, you can place an order for up to $3000.
Q2: Can I cancel a transfer?
A: You may cancel if the transfer has not yet been executed. Contact support immediately.
Q3: Can I send money from an international account?
A: This website primarily serves customers who are based in the United States, but check the website for information about other countries.
Note: For more helpful articles and updated information on Cubamax services, visit CoralIsland.org regularly!